99.9% annual SLA — High-Availability platform in Germany
All standard VPS are provisioned on enterprise-grade hardware with redundant power and network connectivity.
Frequently Asked Questions
Find answers to the most important questions here
What does HA-CEPH mean?
HA-CEPH stands for High-Availability with Ceph storage. Your data is distributed redundantly across multiple nodes, so your VPS continues running automatically even in case of a hardware failure.
Is there an SLA guarantee?
Yes, HA-CEPH VPS offer a 99.9% annual SLA. Thanks to the high-availability architecture, downtimes are minimal.
How quickly is my VPS provisioned?
Your VPS is usually provisioned automatically within a few minutes after payment is received. You will receive an email with all access credentials.
Can I upgrade my VPS at any time?
Yes, an upgrade is possible at any time and can be done without data loss. You can add more RAM, CPU cores, or storage through our panel. A downgrade is also possible, but it requires a reinstall.
Which operating systems are supported?
We support a wide range of Linux distributions, including Ubuntu, Debian, CentOS, Fedora, Rocky Linux, AlmaLinux, and more. Windows is available on request.
Is DDoS protection included?
Yes, all our VPS packages include high-performance DDoS protection by default. Your server is protected by advanced, always-on filtering built for real-world attacks. More technical details are available on our DDoS protection page: https://novacloud-hosting.com/ddos-protection
Do I get root access?
Yes, you get full root access to your VPS. You can customize the entire server configuration to your needs.
Which payment methods are accepted?
We accept PayPal, card payments, Apple Pay, paysafecard, cryptocurrency, iDEAL, EPS, and Przelewy24.
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